Frequently Asked Questions

Using a contractor who’s not insured is a way bigger gamble than you might imagine. Roofing is a dangerous business. One slip can result in a fall, causing serious injury, and back injuries are common, which makes hiring a contractor without workman’s comp very risky. Although state laws exempt homeowners from liability, you are still at risk of being named personally in a lawsuit, forcing you to hire an attorney to get dismissed from the suit. Just as risky is the weather. Thunderstorms can blow up rapidly, and even the most experienced crews can get caught in the rain. An uncovered roof in a rainstorm can cause significant damage to the interior of a home. Most contractors without general public liability insurance are not financially secure enough to repair major damage to your home. The option of not paying them does not work too well if they just don’t come back. Uninsured contractors can work much cheaper than properly insured ones. Weigh the risks before hiring the uninsured contractor.

You don’t have to be a roofing expert to make an excellent, informed decision. Just be sure that you understand the project, price, payment terms, warranty, and timeline. Always choose your contractor before you choose material, because material defects account for less than 5% of all warranty claims!

Yes. We supply certificates and an Agency phone number.

When a severe storm hits an area, most, if not all, local roofing companies are ill-equipped to handle the increased demand for their business. Most of them will be approached by “stormers” or “fly-by-night roofers” and offered a significant amount of money to lease their name and phone number, and many will reach some kind of agreement with the stormer. With bad weather, you can imagine there are a lot of these types of roofing companies. Accent Roofing Service has never, and will never, sell out to stormers! Home improvement contractors will instantly be in the roofing business, as well as anyone else with a phone number and internet listing for lease. This leaves you, the consumer, with no idea who you are hiring, where they are from, or what their real reputation is. The local contractor that doesn’t sell out is forced to supplement his labor force from wherever he can, once again leaving you in the dark as to who is repairing your home and how qualified they are. Use caution; choose a company that is actually what and who it says it is. Accent Roofing Service has been and always will be family-owned and locally staffed.

Without question, the most important part of our organization is our roofing crews. Some of our crews have been with us for decades, and all are extensively vetted. You can be certain our crews were ROOFERS way before your roof needed to be replaced or before it hailed in your neighborhood. Our crews ensure that all roofing is done properly and that the finished product will pass inspection. Also, and perhaps most importantly, is the pride the crews take in the cleanup. They understand the pride and effort you’ve invested in your property and will take all precautions necessary to protect your landscaping. Accent Roofing Service crews are the best available and have been carefully screened.

We’re roofing specialists. We can refer you to excellent craftsmen in other trades, but roofing and roof-related services, such as gutters and skylights, are our only business.

We wouldn’t be in business if we didn’t believe that we are your best and safest choice. We’re local, well-established, committed to excellence, and family-owned. Owner involvement is our strongest selling point.

We try to provide estimates within 24 hours of receiving a call. Repairs can usually be done the day following approval. Full roofs can usually be installed within 7-10 days following approval.

Repairs take less than one day. Most roofs can also be completed in one day. We never work faster than excellent craftsmanship permits, but we’re highly efficient.

Yes. We service the entire Metro Atlanta area as well as Athens and the northeast quadrant of Georgia.

Yes!! Our co-owner, Phillip Scribbins, served in the military, and we have many veterans on staff. Please be sure to use this rebate on your next roof replacement!
Veteran Support Rebate

We’ve compiled a list of common insurance companies and phone numbers for your convenience. These numbers are for the claims department, as insurance agents do not process claims.Alfa-insurance 800-964-2532

Allied-Insurance 800-282-1446

Allstate-Insurance 800-255-7828

American-Family 800-692-6326

American-Modern-Ins. 800-543-2644

American-National 800-333-2860

Ameriprise-&-IDS 800-872-5246

Amica-Insurance 800-242-6422

ASI-Insurance 866-274-5677

Auto-Owners 517-323-1200

Central-Insurance 888-263-2924

Chubb 800-252-467

Cincinnati-Insurance 700-564-1055

Cotton-States 800-457-1658

Countrywide-Insurance 800 669 6657

Country-Financial 866-268-6879

Donegal 800-877-9006

Encompass 800-340-3016

Empire fire & marine 800-660-4539

Farm Bureau 866-842-3276

Farmers 800-435-7764

Fireman’s Fund Ins. 888-347-3428

Foremost 800-752-2461

Geico 800-841-3005

General Casualty 888-737-8256

GMAC Homesite 800-466-3748

Grange 800-445-3030

Guide One 888-748-4326

Hanover 800-628-0250

Hartford 800-243-5860

Homesite 800-466-3748

Horace Manns 877-461-0010

Kemper 888-252-2799

Liberty Mutual 800-225-2467

Merastar 800-637-2782

Mercury 800-503-3724

Met Life 800-854-6011

Montgomery 800-561-0178

Nationwide 800-421-3535

Essurance 800-926-1175

UPC 888-256-3378

Peerless 800-522-7152

Progressive 866-960-8609

QBE 877-772-6771

Safeco 800-332-3226

Shelter 800-743-5837

State Auto 800-766-1853

State Farm 800-732-5246

Travelers 800-238-6225

USAA 800-531-8722

Wagner 973-948-3120

Atlas Claims 800-478-0258

Easy, in-home, paperless financing options are available to all clients. From low monthly payments to up to 18 months same as cash, we can help find the right option for you. Our partner, Mosaic, has helped finance roofs for over 10 years with great success. Ask your representative for details.
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Granules cover the matting and act as the roof’s sunscreen. When hail hits the roof, the granules may be knocked loose and are washed away with the weather, leaving the matting exposed. This gives the sun the opportunity to burn holes in the matting, eventually causing severe damage and leaks. Cyclic, non-catastrophic hail can compromise the factory-designed bond from one row to the next, increasing the risk of wind-creasing and blow-off.View An Example

Some damage can’t be seen from the ground. Our experts will gladly inspect to see if your roof or gutters need replacement or repairs.

Virtually nothing. This is why you pay Homeowner’s Insurance! Our insurance claims specialists work directly with you and your insurance company. All this takes is a phone call and a few minutes of your time.

We meet the insurance adjuster at your home while an inspection is done to make sure all damages are detected and assessed. The settlement check is paid directly to you. Our crews start work, and a new roof is installed. It’s literally that simple! One of our happy clients remarked, “I had more trouble at the burger joint drive-thru than I did replacing this roof!”